Arjus | GP Patient Survey 2025 dashboard

GP Patient Survey 2025 dashboard

Practice

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2025 GP Patient Survey THE WOODBERRY PRACTICE · ENFIELD SOUTH WEST PCN · NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM

Overall experience

91.9%

Overall

England 75.4% +16.5 pp

% describing overall experience of their GP practice as good

Phone access

70.3%

Access

England 52.9% +17.3 pp

% saying it was easy to contact the practice on the phone

Appointment wait about right

85.9%

Appointments

England 67.2% +18.7 pp

% saying wait for appointment was about right

Needs met

96.0%

Consultation quality

England 89.9% +6.0 pp

% saying their needs were met at last appointment

Overall experience benchmark

% describing overall experience of their GP practice as good

Comparator context

Level	Name	Value
Practice	THE WOODBERRY PRACTICE F85020	91.9%
PCN	ENFIELD SOUTH WEST PCN U36687	77.3%
ICS	NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM QMJ	73.1%
England	1 ENGLAND	75.4%

Use the indicator dropdown to switch the chart. The table below shows the broader indicator set for the selected practice.

Leaderboard ranking tables for key GP Patient Survey metrics

National, ICS and PCN ranking cards plus a national leaderboard context table for the selected practice.

Practice leaderboard

National ranking

#462

out of 6,215 practices

91.9%

ICS ranking

in NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM

/175

PCN ranking

in ENFIELD SOUTH WEST PCN

Practices by Overall experience

Your rank: #462 / 6,215

Rank	Practice	PCN	ICS	Weighted base	Overall experience
🏆 1	KENNETH MACRAE MED CENTRE N83049	ST HELENS NORTH PCN	CHESHIRE AND MERSEYSIDE INTEGRATED CARE SYSTEM	49.2	100.0%
Rows around the selected practice
457	FELL COTTAGE SURGERY A85007	GATESHEAD CENTRAL SOUTH PCN	NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM	98.1	92.0%
458	SIBFORD SURGERY K84065		BUCKINGHAMSHIRE, OXFORDSHIRE AND BERKSHIRE WEST INTEGRATED CARE SYSTEM	37.0	92.0%
459	TONBRIDGE MEDICAL GROUP G82042	TONBRIDGE PCN	KENT AND MEDWAY INTEGRATED CARE SYSTEM	193.7	91.9%
460	BARNARD CASTLE SURGERY A83046	TEESDALE PCN	NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM	126.8	91.9%
461	BOX SURGERY J83013	CHIPPENHAM, CORSHAM & BOX PCN	BATH AND NORTH EAST SOMERSET, SWINDON AND WILTSHIRE INTEGRATED CARE SYSTEM	87.5	91.9%
462	THE WOODBERRY PRACTICE Selected F85020	ENFIELD SOUTH WEST PCN	NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM	109.4	91.9%
463	EASTGATE SURGERY E81635	CHILTERN HILLS PCN	BEDFORDSHIRE, LUTON AND MILTON KEYNES INTEGRATED CARE SYSTEM	70.7	91.9%
464	ST ALBANS MEDICAL CENTRE J81062	CENTRAL BOURNEMOUTH PCN	DORSET INTEGRATED CARE SYSTEM	128.3	91.9%
465	MANN COTTAGE SURGERY L84068	NORTH COTSWOLDS PCN	GLOUCESTERSHIRE INTEGRATED CARE SYSTEM	63.3	91.9%
466	FAIRFIELD SURGERY Y01108	WARRINGTON CENTRAL EAST PCN	CHESHIRE AND MERSEYSIDE INTEGRATED CARE SYSTEM	41.5	91.9%
467	IMPERIAL SURGERY L83628	WEB PCN	DEVON INTEGRATED CARE SYSTEM	68.1	91.9%

Rankings are based on the selected GP Patient Survey metric, ordered from highest to lowest percentage. Equal scores share the same competition rank. The table shows the top-ranked practice nationally plus practices immediately around the selected practice.

National ranking

#1785

out of 6,215 practices

70.3%

ICS ranking

#42

in NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM

/175

PCN ranking

in ENFIELD SOUTH WEST PCN

Practices by Phone access

Your rank: #1785 / 6,215

Rank	Practice	PCN	ICS	Weighted base	Phone access
🏆 1	GLENRIDDING HEALTH CENTRE A82620	EDEN (CUMBRIA) PCN	NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM	10.8	100.0%
Rows around the selected practice
1,780	WEALD VIEW MEDICAL PRACTICE - HAWKHURST G82055	WEALD PCN	KENT AND MEDWAY INTEGRATED CARE SYSTEM	104.5	70.3%
1,781	ABBEY MEDICAL CENTRE F83019	WEST CAMDEN PCN	NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM	147.9	70.3%
1,782	CHURCH ROAD SURGERY E86034		NORTH WEST LONDON INTEGRATED CARE SYSTEM	28.1	70.3%
1,783	SWISS COTTAGE SURGERY F83665	CENTRAL CAMDEN PCN	NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM	168.4	70.3%
1,784	FAIRVIEW MEDICAL CENTRE H83624	PRIMARY CARE NORTH CROYDON PCN	SOUTH WEST LONDON INTEGRATED CARE SYSTEM	87.0	70.3%
1,785	THE WOODBERRY PRACTICE Selected F85020	ENFIELD SOUTH WEST PCN	NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM	100.4	70.3%
1,786	BACON LANE SURGERY E84014	HARROW EAST PCN	NORTH WEST LONDON INTEGRATED CARE SYSTEM	97.7	70.3%
1,787	DR MLR SIDDIQUI'S PRACTICE E86629	CELADINE HEALTH & METROCARE PCN	NORTH WEST LONDON INTEGRATED CARE SYSTEM	38.7	70.3%
1,788	CRICH MEDICAL PRACTICE C81094	ALFRETON RIPLEY CRICH & HEANOR PCN	DERBY AND DERBYSHIRE INTEGRATED CARE SYSTEM	84.3	70.2%
1,788	NEWTON SURGERY B86666	BURMANTOFTS, HAREHILLS & RICHMOND HILL PCN	WEST YORKSHIRE INTEGRATED CARE SYSTEM	54.6	70.2%
1,790	WELBOURNE MED PRAC, WELBOURNE H C Y05330	HARINGEY - WELBOURNE PCN	NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM	52.5	70.2%

National ranking

#608

out of 6,215 practices

85.9%

ICS ranking

#11

in NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM

/175

PCN ranking

in ENFIELD SOUTH WEST PCN

Practices by Appointment wait about right

Your rank: #608 / 6,215

Rank	Practice	PCN	ICS	Weighted base	Appointment wait about right
🏆 1	DR P SURESH BABU B81697	PANACEA PCN	HUMBER AND NORTH YORKSHIRE INTEGRATED CARE SYSTEM	29.8	100.0%
Rows around the selected practice
603	PEMBERTON SURGERY P92019	WIGAN CENTRAL PCN	GREATER MANCHESTER INTEGRATED CARE SYSTEM	95.9	85.9%
604	OSSETT SURGERY B87031	WEST WAKEFIELD PCN	WEST YORKSHIRE INTEGRATED CARE SYSTEM	229.7	85.9%
605	CATHEDRAL MEDICAL CENTRE Y00185	ELY NORTH PCN	CAMBRIDGESHIRE AND PETERBOROUGH INTEGRATED CARE SYSTEM	114.9	85.9%
606	MUCH HADHAM HEALTH CENTRE E82021	STORT VALLEY & VILLAGES PCN	HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE SYSTEM	65.8	85.9%
607	PRIORY ROAD SURGERY G81641	HASTINGS & ST LEONARDS PCN	SUSSEX INTEGRATED CARE SYSTEM	33.4	85.9%
608	THE WOODBERRY PRACTICE Selected F85020	ENFIELD SOUTH WEST PCN	NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM	100.9	85.9%
609	FELL TOWER MEDICAL CENTRE A85001	GATESHEAD CENTRAL SOUTH PCN	NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM	70.4	85.9%
610	ST JOHN'S SURGERY Y03222	FENS & BRECKS PCN	NORFOLK AND WAVENEY INTEGRATED CARE SYSTEM	69.5	85.9%
611	LONGTON HALL SURGERY M83126	SOUTH STOKE CENTRAL PCN	STAFFORDSHIRE AND STOKE-ON-TRENT INTEGRATED CARE SYSTEM	79.2	85.8%
612	BROADHURST ST MED PRACT (KS MORJARIA) C82651	BELGRAVE & SPINNEY HILL PCN	LEICESTER, LEICESTERSHIRE AND RUTLAND INTEGRATED CARE SYSTEM	34.3	85.8%
613	HARBURY SURGERY M84044	WARWICKSHIRE EAST PCN	COVENTRY AND WARWICKSHIRE INTEGRATED CARE SYSTEM	59.2	85.8%

National ranking

#902

out of 6,215 practices

96.0%

ICS ranking

#11

in NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM

/175

PCN ranking

in ENFIELD SOUTH WEST PCN

Practices by Needs met

Your rank: #902 / 6,215

Rank	Practice	PCN	ICS	Weighted base	Needs met
🏆 1	ANNANDALE MEDICAL CENTRE E82098	POTTERS BAR PCN	HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE SYSTEM	85.9	100.0%
Rows around the selected practice
897	PARK VIEW SURGERY C86626	DONCASTER NORTH PCN	SOUTH YORKSHIRE INTEGRATED CARE SYSTEM	29.5	96.0%
898	TOPSHAM SURGERY L83036	OUTER EXETER PCN	DEVON INTEGRATED CARE SYSTEM	126.7	96.0%
899	JOHN TASKER HOUSE SURGERY F81118	SOUTH UTTLESFORD PCN	HERTFORDSHIRE AND WEST ESSEX INTEGRATED CARE SYSTEM	145.6	96.0%
900	THE OLD COLE HOUSE PRACTICE M84627	NUNEATON & BEDWORTH PCN	COVENTRY AND WARWICKSHIRE INTEGRATED CARE SYSTEM	42.2	96.0%
901	NORTHGATE MEDICAL CENTRE M91017	WALSALL EAST 2 PCN	BLACK COUNTRY INTEGRATED CARE SYSTEM	113.0	96.0%
902	THE WOODBERRY PRACTICE Selected F85020	ENFIELD SOUTH WEST PCN	NORTH CENTRAL LONDON INTEGRATED CARE SYSTEM	104.5	96.0%
903	IRELAND WOOD SURGERY B86044	HOLT PARK PCN	WEST YORKSHIRE INTEGRATED CARE SYSTEM	298.1	96.0%
904	LINDFIELD MEDICAL CENTRE H82035	HAYWARDS HEATH VILLAGES PCN	SUSSEX INTEGRATED CARE SYSTEM	116.3	95.9%
905	BURNETT EDGAR MEDICAL CTR A82071	BARROW TOGETHER PCN	LANCASHIRE AND SOUTH CUMBRIA INTEGRATED CARE SYSTEM	48.4	95.9%
905	GRAYSHOTT SURGERY H81076	WEST OF WAVERLEY PCN	SURREY HEARTLANDS INTEGRATED CARE SYSTEM	133.6	95.9%
905	PRUDHOE MEDICAL GROUP A84016	WEST NORTHUMBERLAND PCN	NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE SYSTEM	75.9	95.9%

Indicator benchmark table

Practice vs PCN / ICS / England

Category	Indicator	Practice	PCN	ICS	England	vs PCN	vs England
Overall	Overall experience % describing overall experience of their GP practice as good	91.9%	77.3%	73.1%	75.4%	+14.6 pp	+16.5 pp
Access	Phone access % saying it was easy to contact the practice on the phone	70.3%	58.9%	55.0%	52.9%	+11.4 pp	+17.3 pp
Access	Website access % saying it was easy to contact the practice using the website	64.3%	49.4%	50.1%	51.2%	+14.9 pp	+13.1 pp
Access	NHS App access % saying it was easy to contact the practice using the NHS App	53.4%	41.6%	46.3%	49.0%	+11.8 pp	+4.3 pp
Access	Reception helpfulness % saying reception/admin team were helpful	95.5%	85.9%	80.5%	83.3%	+9.6 pp	+12.2 pp
Contact	Overall experience contacting practice % reporting good overall experience when last contacting the practice	92.0%	73.9%	68.5%	69.6%	+18.1 pp	+22.4 pp
Contact	Knew next step after contact % who knew what the next step would be after contacting the practice	92.6%	84.0%	81.6%	82.7%	+8.6 pp	+9.9 pp
Appointments	Choice of appointment time/day % offered choice of time or day when contacting practice	74.3%	54.3%	55.8%	54.2%	+20.0 pp	+20.1 pp
Appointments	Appointment wait about right % saying wait for appointment was about right	85.9%	63.6%	65.9%	67.2%	+22.3 pp	+18.7 pp
Consultation quality	Clinician listened % rating healthcare professional as good at listening	95.3%	85.3%	85.2%	86.9%	+10.0 pp	+8.4 pp
Consultation quality	Care and concern % rating healthcare professional as good at treating them with care and concern	94.3%	84.5%	84.0%	85.6%	+9.8 pp	+8.7 pp
Consultation quality	Confidence and trust % saying they had confidence and trust in the healthcare professional	96.0%	92.3%	92.0%	92.5%	+3.7 pp	+3.5 pp
Consultation quality	Involved in decisions % saying they were involved in decisions about care and treatment	94.9%	88.4%	89.7%	91.2%	+6.5 pp	+3.7 pp
Consultation quality	Needs met % saying their needs were met at last appointment	96.0%	87.5%	88.1%	89.9%	+8.5 pp	+6.0 pp
Continuity	Has preferred healthcare professional % saying they have a preferred healthcare professional	25.5%	42.1%	33.7%	32.1%	-16.7 pp	-6.7 pp
Continuity	Sees preferred healthcare professional % seeing/speaking to preferred healthcare professional often	64.7%	47.9%	38.4%	40.0%	+16.7 pp	+24.7 pp
Online services	Used online form for health issue % using an online form to give information about a health issue in last 12 months	28.1%	22.4%	28.1%	24.2%	+5.7 pp	+3.9 pp
Online services	Ordered repeat prescriptions online % ordering repeat prescriptions online in last 12 months	36.5%	33.1%	34.2%	42.8%	+3.4 pp	-6.3 pp
Online services	Accessed records online % accessing medical records online in last 12 months	24.1%	22.2%	20.3%	23.4%	+1.9 pp	+0.7 pp

Method note: dashboard values use the imported weighted GPPS 2025 results. GPPS percentage fields stored as decimal proportions are converted to displayed percentages. Percentage-point gaps are calculated as practice percentage minus comparator percentage. Indicators marked as neutral, such as online service use or appointment mode, should be interpreted as descriptive rather than better/worse.