Appointments in General Practice
NHS England GPAD · latest data August 2026
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Practice view
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How this practice compares with the average practice
MeasureThis practiceICB average England average
“Average” = the mean across individual practices (each practice counts equally), so it’s a like-for-like comparison with a typical practice — not the ICB/England total.
Practice-level data is published for the last three months only; longer trends are shown in Your area (sub-ICB).
National categories are self-reported by the practice; “Inconsistent Mapping” and “Unmapped” are shown as reported.
Local area
These breakdowns (staff role, duration, service setting, daily pattern) are published by NHS England at sub-ICB level only, so they describe your practice’s local area, not the practice itself. Daily pattern is England-level.
Compare within:
PracticeList size Appts / 1,000Per working day / 1,000 Face-to-face %DNA % Same-day %Seen by GP %
Appointment volumes are shown per 1,000 registered patients (raw list size) so practices of different sizes compare fairly. Blank = list size not available.
Activity per 1,000 does not reflect appointment length: a practice using shorter slots (e.g. 5-minute) shows more appointments for the same clinical time. NHS doesn’t publish appointment length per practice — see the Your area (sub-ICB) tab for the local duration mix.

Source: NHS England, Appointments in General Practice (GPAD). Your practice is benchmarked against its ICB area and England. For a practice’s own uploaded booking-level data, see the GPAD Analyser.

Key policy & contract documents
Policy & Contract Library →
  • Recording GP appointments - consolidated guidance (GPAD) 11 Mar 2026
    Consolidated guidance on mapping appointment slots to national categories, settings and modes so GPAD data is recorded accurately.
  • Modern general practice model 1 Aug 2025
    The framework for aligning access channels, care navigation and capacity that practices are expected to adopt. Its three parts - better digital telephony, simpler online requests, and faster navigation, assessment and response - are meant to move together; changing one alone usually just relocates the queue.
  • Delivery plan for recovering access to primary care 9 May 2023
    The joint NHS England / DHSC plan to end the 8am rush through the Modern General Practice Access approach.
Data source: NHS England: Appointments in General Practice