Winter Demand View
Demand per working day across appointments, phone, online, 111 and A&E · October to March shaded
Latest appointments data August 2026
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Winter uplift by practice —
PracticePCNList size Summer / working dayWinter / working day Winter upliftOctober uplift Same-day % (Jan)Appts / 1,000 (Jan)
Demand per working day —
Shaded bands mark October to March each year. Appointments, online consultations, phone calls and 111 bookings are shown per working day (weekdays excluding English bank holidays); A&E attendances per calendar day. Dashed lines on the appointments chart are the summer and winter averages for the selected winter.
PCN and practice figures come from the practice-level appointments publication (one row per practice per month); the sub-ICB, ICB and national figures above come from the area-level publication. Appointments per 1,000 use each practice’s latest registered list from the online-consultation return; blank = list size not available or month not yet loaded.
Working days
Weekdays in the month excluding English bank holidays (hard-coded list from December 2023 to December 2027). All appointment, online-consultation, phone and 111 figures are divided by the working days in each month so months of different length compare fairly.
Winter and summer
Winter = December, January and February (“Winter 2025/26” is Dec 2025 to Feb 2026). Summer = June, July and August of the preceding year. Uplift % = (winter per working day ÷ summer per working day) − 1. October uplift compares October with that summer.
Run-rate
The latest three months available for the selected level, per working day, compared with the selected winter.
Appointments
NHS England Appointments in General Practice. Sub-ICB, ICB and national figures sum the sub-ICB-level publication (national = all sub-ICBs; where the England total is already held it is used directly). Practice and PCN figures use the practice-level publication; PCN = sum of its practices. Same-day = booked and seen the same day; DNA = did not attend.
Online consultations
NHS England Submissions via Online Consultation Systems, total submissions per practice, summed to the selected level.
Phone calls
NHS England Cloud-Based Telephony: inbound calls per practice, summed; “answered within 2 minutes” is the share of answered calls in the time-to-answer buckets up to 120 seconds. Only practices on cloud telephony report (around 80%); the practices reporting count is shown on the tile.
A&E
NHS England A&E Attendances and Emergency Admissions: type 1 (major) attendances at the trusts mapped to the selected ICB, per calendar day. Sub-ICB, PCN and practice views use their parent ICB’s trusts; national = England.
NHS 111
NHS England Integrated Urgent Care statistics. 111 is published by contract area rather than ICB, so the regional series is shown: calls booked directly into general practice per working day, and the share of answered calls booked into GP.
Data availability (live)
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Figures describe recorded activity, not underlying demand, and are affected by coding and reporting practice. Nothing on this page is patient-identifiable.

Sources: NHS England Appointments in General Practice, Submissions via Online Consultation Systems, Cloud-Based Telephony, A&E Attendances and Emergency Admissions and Integrated Urgent Care (NHS 111). For the monthly appointments benchmark see Appointments in General Practice; for the forecast see Forward View.

Data sources: NHS England: Appointments in General Practice ·NHS England: Cloud-Based Telephony and Online Consultation submissions ·NHS England: A&E Attendances and NHS 111 (IUC ADC)